nor777 Privacy Policy

Introduction

nor777 ("we", "our", or "platform") is a trusted online gaming platform in Bangladesh. We take the privacy of our users very seriously. This privacy policy describes what information we collect when you use the nor777 website and related services, how that information is used, who it is shared with, and how you can maintain control over your information.

This policy applies to all users of the nor777 platform, including registered members, visitors, and all other individuals who access our website. We may revise this privacy policy from time to time, and any changes will be published on this page.

What Information We Collect

We collect the following types of information for the purpose of registration and service delivery on the nor777 platform:

• Identity Information: Full name, date of birth, national identity card number or passport number (for age verification).
• Contact Information: Email address, mobile phone number, and residential address.
• Account Information: Username, password (stored in encrypted form), and security question answers.
• Financial Information: bKash, Nagad, Rocket, Upay account numbers and bank account details as needed for transactions.
• Transaction History: Complete transaction records including deposit, withdrawal, and betting information.
• Technical Information: IP address, browser type, operating system, device identifier information, and cookie data.
• Usage Information: Which games you play, how long you are active, and your navigation patterns within the platform.

How Information Is Collected

We collect information in the following ways:

• Directly Provided: Information you provide directly when filling out registration forms, during the verification process, or when contacting customer support.
• Automated Collection: When you use our platform, information is collected automatically through cookies, web beacons, and similar technologies.
• From Third Parties: Necessary information may be collected from identity verification services and fraud prevention partners.
• Payment Processors: Transaction-related information from payment service providers such as bKash, Nagad, Rocket, or Upay.

How We Use Your Information

The information collected is used for the following purposes:

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To provide gaming services, bonuses, and promotional offers.
• Financial Transactions: To process deposits and withdrawals and ensure secure transactions.
• Customer Support: To respond to your questions, complaints, and requests, and to resolve issues.
• Security and Fraud Prevention: To detect suspicious activity and keep accounts secure.
• Legal Obligations: To comply with applicable laws and regulations and to follow the directions of authorities.
• Service Improvement: To improve our platform, gaming experience, and user interface.
• Personalized Experience: To customize services according to your preferences and gaming patterns.

Use of Information for Responsible Gaming

nor777 is deeply committed to responsible gaming. We use information about your gaming activity to identify problematic gaming behavior and take precautionary steps when necessary. Information collected for this purpose is kept strictly confidential and is used solely for the well-being of the user.

Who Information Is Shared With

nor777 does not sell your personal information. However, information may be shared in the following limited circumstances:

• Payment Partners: Necessary financial information is shared with bKash, Nagad, Rocket, Upay, and banking partners for transaction processing.
• Technology Service Providers: Software, hosting, and infrastructure service providers who operate under strict confidentiality agreements.
• Game Providers: Gameplay data shared with game developers such as Pragmatic Play, JILI, PG Soft, and Spribe, only to the extent technically required.
• Law Enforcement Agencies: When providing information is mandatory due to a court order, investigation, or legal requirement.
• Fraud Prevention: In cooperation with regulatory bodies to prevent fraud and money laundering.

Outside the cases mentioned above, we do not share your personal information with any third party without your consent.

Cookies and Tracking Technology

The nor777 website uses cookies and similar technologies. Cookies are small text files stored on your device.

• Essential Cookies: Required for the basic functionality of the platform — maintaining login sessions, security verification, and so on.
• Functional Cookies: For your preferences, language settings, and personalized experience.
• Analytical Cookies: Used to analyze user behavior in order to improve service quality. These cookies do not identify you personally.

You can manage cookies through your browser settings. Please note, however, that disabling essential cookies may cause some platform features to not work correctly.

Data Retention Period

We retain your information only for as long as necessary:

• Active Accounts: For the duration the account remains active and for as long as required to provide services.
• Closed Accounts: Even after an account is closed, for the period required to fulfill legal obligations.
• Transaction Records: Retained for the long term in accordance with financial regulatory requirements.
• Technical Logs: Generally retained for a short period, but may be extended if needed for security investigations.

Data Deletion Requests

In certain circumstances you may request the deletion of your personal information. Please note, however, that some information may not be possible to delete due to legal obligations. For example, financial transaction records or identity verification information are retained to meet regulatory requirements. To request data deletion, email us at [email protected].

Your Rights Regarding Your Information

As a user of the nor777 platform, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of any inaccuracies in your information.
• Right to Withdraw Consent: The right to withdraw your consent for marketing communications.
• Right to Object: The right to object to the processing of your information in certain circumstances.
• Data Portability: The right to receive a copy of the information we hold about you.
• Right to Lodge a Complaint: If you wish, you may lodge a complaint with the relevant authority.

To exercise these rights, please contact us by email at [email protected] or speak with us directly via live chat.

Information Relating to Minors

nor777 is an adult gaming platform and is intended only for those aged 21 or above. We do not knowingly collect information from minors. Age verification is mandatory during the registration process.

If we become aware that information from a minor has entered our system, we will immediately delete that information and close the associated account. If you believe a minor is using our platform, please let us know.

Policies of Game and Payment Providers

The nor777 platform uses services from third-party game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, Ezugi, Evolution Gaming) and payment providers (bKash, Nagad, Rocket, Upay). These third parties have their own privacy policies, and information shared with them is governed by their own policies.

We share only the necessary information with these third-party partners and ensure that they comply with data processing agreements. We are not responsible for how your information is used on their platforms.

International Data Transfers

In some cases your information may be stored or processed outside Bangladesh, particularly when our technology partners or game providers are located in other countries. In such cases we ensure that your information remains protected under applicable data protection regulations and that appropriate data protection agreements are in place with the relevant parties.

Privacy Policy Updates

nor777 reserves the right to update this privacy policy from time to time. If any significant changes are made, we will notify you through a notice on the platform. Continued use of the platform after any changes will be considered as your acceptance of the updated policy.

For this reason, we recommend that you review this privacy policy on a regular basis. You can find out when the most recent changes were made by checking the "Last Updated" date at the top of the page.